5666bet Privacy Policy

1 Introduction and Scope

5666bet is an online gaming and betting platform operated for users in Bangladesh. This privacy policy ("Policy") describes how 5666bet collects, processes, stores, and protects the personal information of users of its website, mobile application, and related services ("Platform").

This policy applies to all users of the Platform — registered members, those in the process of registering, and those who are simply browsing the service. It should be read alongside our Terms and Conditions, as both documents together form the legal basis of the relationship between users and 5666bet.

By using the Platform and creating an account, you confirm that you have read this policy and consent to the data processing practices described in it.

2 Types and Sources of Data Collected

5666bet collects information in several ways. The types of data collected are described in detail below:

2.1 Information Provided Directly

Information you voluntarily provide during registration and use of the service:

• Full name, date of birth, and gender
• Mobile number and email address
• Password and security-related information
• National ID card or passport number (for identity verification)
• Financial transaction information — deposit and withdrawal records
• Content of communications with the support team

2.2 Automatically Collected Information

Information collected by technical means during use of the Platform:

• IP address and Device ID
• Browser type, operating system, and screen resolution
• Login date, time, and session duration
• Pages visited, links clicked, and game play history
• Data collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

5666bet may use trusted third-party services for identity verification and fraud prevention. Information received in this way is used only for account verification and security purposes.

3 Purposes for Using Personal Information

5666bet uses your information only for specific and legitimate purposes. Each purpose is clearly described below:

3.1 Account Management and Service Delivery

Your information is used to create, verify, and manage your account. This includes login verification, password recovery, age confirmation (meeting the 21+ age requirement), and ensuring account security.

3.2 Processing Financial Transactions

The necessary information is used to process deposit and withdrawal transactions through approved payment methods including bKash, Nagad, Rocket, and Upay. This information also helps identify fraudulent transactions.

3.3 Customer Support

To resolve your complaints, questions, or issues, the support team uses information related to your account. Support is available around the clock in Bengali and English via live chat and email.

3.4 Security and Fraud Prevention

Information is analysed to detect and prevent the creation of multiple accounts, bonus abuse, money laundering, or other fraudulent activity.

3.5 Responsible Gaming

By monitoring gaming behaviour, 5666bet can identify potentially problematic gaming patterns and offer assistance to users when needed. To learn more, visit our Responsible Gaming page.

3.6 Communications and Notifications

Important account updates, security alerts, and relevant promotional information may be sent to the mobile number or email address you provided. You may unsubscribe from promotional messages at any time.

4 Data Storage and Security Measures

4.1 Retention Period

Information is retained for as long as your account is active and for as long as necessary to meet applicable legal or regulatory requirements after that. Financial transaction records are generally kept for an extended period.

4.2 Technical Security

5666bet takes industry-standard technical measures to protect your information:

• Data in transit is secured through SSL (Secure Socket Layer) encryption
• Data stored on servers is kept in an encrypted state
• Two-factor verification (OTP) is used to prevent unauthorised access to accounts
• Regular security audits are conducted
• Access to data is restricted to authorised staff only

4.3 User Responsibilities

You share responsibility with 5666bet for the security of your account. Keep your password private, avoid logging in on public devices, and immediately notify the support team if you notice any suspicious activity.

5 Sharing Information with Third Parties

5666bet does not sell or rent your personal information. However, information may be shared in the specific circumstances below:

5.1 Payment Processing Partners

The necessary transaction information is shared with trusted payment partners to complete deposit and withdrawal processes. These partners follow their own privacy policies and are prohibited from misusing the data.

5.2 Technology and Infrastructure Service Providers

Third-party technology service providers for cloud storage, cybersecurity, and service monitoring may have limited access to data. They process data only in accordance with 5666bet's instructions.

5.3 Legal Obligations

5666bet may provide required information if legally compelled to do so by a valid order from a competent court or government authority. In such cases, only the information specified in the order is provided.

5.4 Organisational Changes

In the event of a merger, acquisition, or business transfer, user information may be transferred to the new entity. Users will be given appropriate notice before such a change takes place.

6 Cookies and Tracking Technologies

The 5666bet Platform uses cookies and similar technologies. Cookies are small text files stored in your browser or on your device.

6.1 Essential Cookies

These cookies are necessary for the basic functionality of the Platform — maintaining login sessions, security verification, and saving your preferred language. Disabling them may cause the Platform to not work properly.

6.2 Functional Cookies

These cookies remember your preferences, device type, and previous usage information to improve your browsing experience.

6.3 Analytics Cookies

Analytics cookies are used to understand usage patterns on the Platform, which helps improve the quality of the service. This data is generally processed in aggregated form.

6.4 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly.

7 User Rights

As a user of 5666bet, you have the following rights regarding your personal information:

7.1 Right of Access

You can find out what information 5666bet has stored about you. Contact the support team to receive a copy of this information.

7.2 Right to Correction

If any of your stored information is incorrect, you may request that it be corrected. Having accurate information is in the interest of both you and us.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or ongoing disputes.

7.4 Right to Object to Processing

You may object to the use of your information for marketing communications and may unsubscribe at any time.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact the 5666bet support team via live chat or email. We will aim to respond to your request within a reasonable time. For general questions, you can also visit our FAQ page.

8 Protection of Minors

5666bet strictly prohibits anyone under the age of 21 from registering or using the Platform. Age is verified at the time of registration, and identity verification may also be requested after an account is activated.

If it comes to our attention that information from a minor has been inadvertently collected, that account will be closed immediately and the related information will be deleted.

To protect minors online, we urge parents and guardians to use parental control software on shared devices and to keep their login details out of reach of children.

9 Policy Changes and Notifications

5666bet may update this privacy policy from time to time in response to changes in the service, technological developments, or legal requirements.

9.1 Notification Method

For significant changes, a notice will be sent to your registered email or mobile number. The date of the change will be noted in the "Last Updated" section at the top of the page.

9.2 Acceptance of Updated Policy

Continuing to use the Platform after a policy change will be considered acceptance of the updated policy. If the new policy is not acceptable to you, contact the support team about closing your account.

9.3 Previous Versions

If you wish to view a previous version of the policy, you may request it through the support team.

10 Contact

For any questions, comments, or requests to exercise your rights regarding this privacy policy, contact the 5666bet privacy team. To learn more about us, visit our About Us page.

5666bet believes in transparency about this policy. Protecting your information is one of our primary responsibilities. If you have any specific questions about anything mentioned on this page, do not hesitate to reach out to the support team.